This is the Way to Talk with Chatbot COVID-19 from the Ministry of Communication and Information Republic of Indonesia

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Gadgetren – Since March 19, 2020, the official WhatsApp COVID-19 Chatbot account made by the Ministry of Communication and Information of the Republic of Indonesia has been circulating in the community and now you can use it.

The government has also announced through the Ministry of Communication and Information portal that the WhatsApp Chatbot account can be used properly by the public as of March 20, 2020 to control information related to the corona virus.

If you haven't got the WhatsApp blast about the government's COVID-19 Chatbot number, you guys can click this link. This account has been verified to be owned by the Ministry of Communication and Information Republic of Indonesia with a green centralized symbol on the right side of the account name.

You also don't need to save the number because it will automatically be saved under the name To be able to start a conversation, you only need to follow the steps below.

First of all, you only need to say hello with “hello” or say hello. Furthermore, you will get an automatic reply in the form of “Welcome” and a selection of information will appear about the corona virus that you want to know more about.

The choices consist of sentence questions from A to G which include: A. The latest COVID-19 news in Indonesia, B. What exactly is COVID-19 ?, C. What are the symptoms of COVID-19 ?, D. How to protect yourself? E. How do you protect others? F. Do you need a mask or not? G. COVID-19 Referral Hospital ?, I. Reports and List of Hoaks Issues.

If you choose A with the sentence “Latest COVID-19 news in Indonesia”, then you will get a reply related to the latest number of cases. Information on the number of cases provided not only globally but also cases in Indonesia ranging from those that have been examined, positive COVID-19, recovered, died, negative to the examination process.

Features of How to Use a Chatbot WA WAVV-19 Account

To be able to switch to another sentence choice question, then you must type “MENU” to return to the beginning and then choose the list.

You need to remember, the answers to each point you get will lead to a brief explanation and cannot answer your question other than the points provided because the WhatsApp COVID-19 Chatbot account system uses artificial intelligence or Artificial Intelligence.

So you ask beyond the choices provided, then you will not get a satisfying answer. If you want to finish the conversation, you just need to leave the conversation or type the word “FINISH”.


All information that you get through conversations with this WhatsApp COVID-19 Chatbot Account is provided by the government National Disaster Management Authority (BNPB) and Ministry of Health of the Republic of Indonesia so that accuracy can be ascertained.

In addition to accessing the Official Chatbot WhatsApp COVID-19 Account of the Republic of Indonesia Ministry of Communication and Information, you can also get information about the corona virus through the official website of the Indonesian government COVID-19.


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